Scam guides
Protecting Vulnerable & Elderly People
Scammers deliberately target older and vulnerable people — with fake emergencies, romance, “fraud team” calls, and tech-support tricks. These guides are for the families and carers protecting them: why they’re targeted, the practical steps that lock things down, and how to help someone who’s already caught in a scam.
Elder Financial Abuse
Financial abuse of an older person often comes from someone they trust — a relative, carer, or new “friend”. The warning signs, how it happens, and what to do.
Read guide →Tech-Support Scams
A pop-up or call warns your computer is “infected” and gives a number to call. The “technician” takes remote control and drains your accounts. How it works, and how to stop it.
Read guide →The Grandparent Scam
A panicked call from a “grandchild” in an accident, arrest, or emergency — now often an AI-cloned voice. How it works, the red flags, and the one question that stops it.
Read guide →How to Protect Elderly Parents from Scams
Why scammers target older people, the scams that hit them hardest, and a practical plan to protect your parents — the conversations and the setup that actually work.
Read guide →Talking to Someone Being Scammed
How to raise it without pushing them away, the signs a loved one is being scammed, and what to do if they won’t listen — especially with romance scams.
Read guide →Scam-Safety Setup for Older Adults
A practical checklist to lock down an older adult’s phone, bank, and accounts against scams — safe word, call blocking, alerts, 2FA, and the one family rule.
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